B's Hive of Therapy Day Spa 903.729.HIVE    

 
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Spa Etiquette
Hours

Monday - Friday 9 am - 7 pm

Saturday 9 am - 2 pm

*Special appointments available by request.


Arrival

Please arrive 15 minutes prior to your appointment.This will ensure you get
the full benefit of your treatment. Should you arrive late, your treatment will
be compromised at the regular rate in consideration of our next client.

 
Walk-Ins

We will try to accommodate all walk-in guests, but appointments are preferred. If you do not call ahead to schedule an appointment, we may
not have ample time available for your desired treatment.
 
 
Cancellations

Twenty-four hour notice is required. All of our appointments are guaranteed by a valid credit/debit card to ensure availability for our guests. Otherwise, appointments must be pre-paid in advance. If you have a gift certificate or in-house credit that covers the full amount of scheduled treatment, it may be used as a method of guarantee. Should you fail to give proper cancellation notice, your credit/ debit card is automatically charged for the full amount of scheduled services or your gift certificate/ in-house credit is redeemed.  


Atmosphere

We will maintain a very serene atmosphere. We ask that you please turn
off all cell phones and pagers before entering the spa and take all calls outside of the building. Children should only be present at the spa if 
receiving services and under their guardian's supervision at all times.



Gratuities

Gratuities are customary, appreciated and left to the clients discretion. Gift
Certificates do not include tips unless otherwise indicated upon purchase.
 
 


Gift Certificates & Re-loadable Gift Cards

Customized gift certificates are available. All are non-refundable, but fully transferable, and must be used by the expiration date. Extensions may be provided if notified prior to expiration. Gift certificates and cards may be purchased by phone and mailed to the recipient. Also available on-line! Purchase and print your own!
 
 
Specials & Promotions

Specials and promotions are available for new purchases only. Gift cards
may not be redeemed at promotional rate, unless purchased at that rate.
If offer has expired upon redemption, card will be redeemed at face value.


Chair Massage


Massage may be performed on-site or in office. A minimum of 15 minutes
is required per session. For on-site massage, an overall minimum of 2
hours is required to travel and a $30 travel fee will be applied.

  
Return Check Policy

A fee of $35.00 will be charged for all returned checks!

 
Return Policy

All sales are final. Defective products may be exchanged. An account
credit will be issued for adverse reactions for  products returned within
7 days of purchase. Firm with no exceptions.


Packages

Packages are available and may be customized to fit your needs.
All are non-refundable but fully transferable.
 
 


 

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